SOLUTIONS
MANGO.one is Digital Experience Platform for In- tegrated Resorts, Hotel Chains and Shopping Mall to have effectively direct engagement with their customers, enhancing the customer experience and improving revenue. With API-driven approach, MANGO.one users can maximize their communications channels to pro- vide a 360-degree customer experience through a single, unified platform, including popular social media integration, such as WeChat, WhatsAPP, email, SMS; with Door lock integration for Dy- namic Guest Experience.
Membership
Manage members from acquisition, retention to conversion
Package
List dedicated packages for members
Voucher/Promotion
Create digital and physical vouchers for campaigns base on member tiers
Redemption APP
Redeem vouchers or loyalty points for all campaigns
Room Booking Management
OTA, TA, direct bookings fully automated into PMS
F&B Booking Management
Easily manage outlets and offers to enable and enhance the F&B booking experience
Online check-in with digital key
Integrate with the digital lock to improve guests' check-in experience
Digital luggage management
Hotel Concierge to manage luggage delivery from guest check-in to check-out and temporary storage
Social Media as a Butler Service
Combining tradition with technology, creating a unique blend of personalized hospitality
